Review of question comments can only be performed by the Primary or Secondary Administrator. Checking the status of a candidate's question comment allows the Assessment Center to track and ultimately communicate the status of a candidate's comment. The Arkiv Question Comment screen provides the candidate's comment as well as any review response to the comment. The Assessment Center should track question comments and provide appropriate status updates to the candidate.
If a candidate's score is changed due to a question comment made, then NCCER will notify the Primary Administrator of the change in score.
For step-by-step instruction on completing this process, please click here.