Adding users to an account or sub-account in the Arkiv system gives users the ability to access the system and perform their assigned responsibilities.  This function can only be completed by the Primary or Secondary Administrator.  NCCER requires all users to have the appropriate certification in order to access the system.  It is very important to enter all of the user's contact information (including email addresses) and to confirm that the user is given the correct responsibilities based on her/her certifications.   

For step-by-step instructions on how to add users to your Arkiv account, please click here.

If you need additional assistance with getting users added to your account, contact NCCER Customer Service either by phone at 888-622-3720 or by email at