The Arkiv system requires that users change their passwords at least once every 90 days. If a user either forgets their password OR forgets to change their password within the 90 day time period, then their password must be reset:
If you are an Arkiv user other than the Primary Administrator, you must contact your Primary Administrator who can assist you with resetting your password.
If you are a Primary Administrator and need assistance in resetting a password, click here for step-by-step instructions.
For further assistance, please call NCCER Customer Service at (888)622-3720.