Welcome to NCCER Support

Getting Started 13

• Register - I know my Card Number
• COMO Completar Nuevo Registro De Usuario
• Register - I don't have a Card Number
• Log In With Card Number
• Login - Forgot Card Number

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Transcripts and Credentials 5

• View my Credentials
• Order My Credentials
• COMO Pedir Reimpresiones de Credenciales
• View or Print my Official Transcript
• Credential Printing Options

Roles in the Registry System 5

• Request Company Association
• Approve User Role Requests (Accredited Training Sponsor)
• Approve User Role Requests (Accredited Assessment Center)
• How To Add a User to My Organization (ATS)
• How To Add a User to My Organization (AAC)

Performance Verification Processing 4

• Approve a Performance Verification Form
• Approve Payment for Performance Verifications
• Download a Performance Verification Packet
• Submit a Performance Verification Form

Curriculum Certifications (Form 101) 6

• Certify a Craft Instructor, Performance Evaluator, or Curriculum Proctor for an Accredited Training Sponsor (ATS)
• Approve an ICTP Instructor Certification Form
• Download an Instructor Exam Packet
• Add Curriculum titles to your Organization
• How To Certify for the Pipeline Covered Tasks

See all 6 articles

Training Module Submissions (Form 200) 6

• Submit Registration of Training Modules
• Create a Student Class Template
• Approve Registration of Training Modules
• Create a new user in the system
• Find a Submission ID

See all 6 articles

Assessment Certifications (Form 101A) 4

• Create an Assessment Proctor Certification Form
• Approve an ACTP Assessment Certification Form
• Certify a Performance Evaluator for an Accredited Assessment Center
• How To Assign People to Assessment Sites (AAS)

Crane, Rigger and Signal Person Certification Programs 6

• Submission of Mobile Crane Operator Practical Exam Application
• Submission of Rigger Practical Exam Application
• Submission of Signal Person Practical Exam Application
• Submission of Tower Crane Practical Exam Application
• Approval of Practical Exam Application and Candidate Photo Upload

See all 6 articles

Accredited Organization and Personnel Changes 10

• Change of Sponsor Representative
• Change of Primary Administrator
• Adding or Changing a Secondary Representative
• Adding or Changing a Secondary Administrator
• How to Clean Up Associated Organizations List

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Registration of Training and Assessment Locations 8

• Registration of a Training Unit
• Registration of an Assessment Site
• How To Apply as an Accredited Training and Education Facility (ATEF)
• How to Approve TU/ATEF Registrations
• How to Update TU/ATEF Name or Address

See all 8 articles

Personnel Certification Virtual Training Guides 2

• NCCER ATS Personnel Certification Virtual Training Guide
• NCCER AAC Personnel Certification Virtual Training Guide

Accreditation 36

• Accreditation Process Overview
• How to Apply as an Accredited Training Sponsor
• Accreditation Costs
• How to Apply as an Accredited Assessment Center
• Accreditation for Public Schools

See all 36 articles

Audit 17

• Audit Scheduling
• Preparing for an Audit
• Eligibility for an Audit
• Audit Process: Locations /Equipment/Documentation Reviewed
• Individuals that must be present during an audit

See all 17 articles

Certified Instructors 1

• Order Materials to train a craft instructor

Safety Instructor 1

• Safety Instructor

Customer Service 5

• About NCCER
• Find an Accredited Training Sponsor (ATS) or Accredited Assessment Center (AAC)
• Instructor Resource Center (IRC)
• Online Classes
• Order Textbooks

Policy and Procedures 2

• Recordkeeping
• Refund Policy

Pipeline OQ 0

Registry 6

• NCCER's Registry System
• Credentials
• Wallet Card
• Benefits of the Registry System for Contractors
• Registry Benefit for students

See all 6 articles

Training Registration 17

• Register to Attend Class
• Class Registration Fees
• Register and Pay for Master Trainer Class
• Qualifications to attend the Master Trainer class
• Register and Pay for Administrator Class

See all 17 articles

Certification Training Program Materials 1

• How to Order Instructor/Assessment Training Certification Materials

NCCER SHOP Support Documents 4

• How to activate an account in the NCCER Shop
• How to create an account in the NCCER Shop
• How to log in to your account in the NCCER Shop
• How to reset your password in the NCCER Shop

About 5

• Welcome to the NCCER Testing System
• Tests Available in the NCCER Testing System
• Instructor of Record List
• NCCER Testing System submissions to Registry
• Differences between AAC and ATS Online Testing

General 4

• Moving Test-Takers between Groups
• Perkins V Funding for NCCER Sponsor/Instructor Training
• Perkins V Funding for NCCER Training and Testing
• NCCER Testing System Read Aloud Options

Getting Started - Craft Users 7

• Getting Started Quick Reference
• Helpdesk Resources Quick Reference
• Testing System Manager Quick Reference
• Basic Permission Quick Reference
• Manage Tests Permission Quick Reference

See all 7 articles

Getting Started - Pipeline Users 9

• Getting Started Quick Reference
• Helpdesk Quick Reference
• Purchase Covered Task Pipeline Curriculum Quick Reference
• Testing System Manager Quick Reference
• Basic Permission Quick Reference

See all 9 articles

How To Guides 46

• NCCER Testing System USER MANUAL
• How To Log In to the NCCER Testing System
• Change Testing Location
• Assign/Manage User Permissions
• Create a Group and Add Test Takers

See all 46 articles

Instructor or Performance Evaluator 3

• Instructor of Record is not required for Written module tests
• Instructor Certification Maintenance
• Proctor Script for NCCER Testing System

Performance Profiles 2

• Obtain Performance Profile Sheets (prior to evaluation)
• Performance Evaluator Required for Performance Profile Submission

Proctor 6

• Proctor Process in the NCCER Testing System
• Requirements for Proctor Role
• NCCER Test Progress Flow
• Best Practices and helpful tips for Creating a Group, the Master List for Module Tests and Test Assignments
• Best Practices and helpful tips for Proctoring a module test, entering in Performance Profiles and pulling Score Reports

See all 6 articles

Test Taker 0

Testing Accommodations 0

Transition 0

Video Resources 2

• NCCER Pipeline Program: How To Purchase Covered Task Modules
• NCCER Testing System Training Webinar

Best Practices Instructors/Proctors 8

• Proctor Script for NCCER Testing System
• Best Practices and helpful tips for Creating a Group, the Master List for Module Tests and Test Assignments
• Best Practices and helpful tips for Proctoring a module test, entering in Performance Profiles and pulling Score Reports
• Perkins V Funding for NCCER Sponsor/Instructor Training
• Getting Started Quick Reference Guide for Master Trainers using the Testing System & Best Practices

See all 8 articles

Best Practices Sponsor Representative & Support 3

• Best Practices for the Sponsor Representative, Secondary Representative and Support Role – for the Testing System (System Set-Up, Assigning User Permissions, Billing and Pulling Reports)
• Getting Started Quick Reference Guide for Sponsor Representatives, Secondary Representatives and Support Role
• Getting Started Quick Reference Guide for Master Trainers using the Testing System & Best Practices

Assessment development 3

• Subject Matter Experts
• Cut Score
• Training Recommended

Crafts 3

• Available Crafts
• Online Crafts
• Spanish Curriculum Titles (Domestic Market)

Curriculum 13

• Benefits of NCCER Curriculum
• Assessment Study Guides and Practice Tests
• NCCER Curriculum Development
• NCCER Curriculum Updates and Expirations
• Policy on Curriculum Expirations

See all 13 articles

Online catalog 3

• Regional Pearson Representatives
• NCCER Curriculum Catalog
• Online Book Ordering via Pearson's OASIS website

Procedures 1

• Exams versus Assessments

"How To" Documents 15

• Unassigning Assessments and Practicals
• Test Taker Login
• Test Taker Perspective – Assessment Overview
• Assessment Center- Checking Results
• Test Taker Perspective - Checking Results

See all 15 articles

Task-Based Training Videos 1

• Task-Based Training Videos

Best Practices 5

• Sample Assessment
• Getting Started in the NEW Assessment Platform
• Test Taker Assessment Overview
• Score Reports and Training Prescriptions
• Approved Resources for Journey-Level Assessments

Other Resources 10

• Prohibited Items Poster
• Cheating Posters
• Logged in but don't see any Assessment Menu Options
• Assessment Order/Inventory/Billing
• How do I get training on the NEW Assessment Platform?

See all 10 articles

Rigging/Signal Person Certification Program 0

Accounting 9

• Contact the Finance Department
• Obtain a Copy of an Invoice
• Electronic Delivery of Invoices
• Employer Identification Number
• Pay Invoice with a Credit Card

See all 9 articles

Organizations that want to utilize NCCER 1

• Offer NCCER training or assessments at my organization

Marketing 8

• About NCCER
• NCCER Curriculum Benefits
• What does the acronym NCCER stand for?
• The Cornerstone Magazine
• Recent News and Press Releases

See all 8 articles

Build Your Future 13

• Construction Career Path
• Craft Labor Map
• Find Training
• Select a Craft Profession
• Help me Find a Job

See all 13 articles

Information 2

• Contractors Workforce Development Assessment
• How does the Contractors Workforce Development Assessment (CWDA) system work?

Types of Assessments 0

IRC Issues 0

Pipeline OQ old submissions 0

Certified Plus FAQs 0

Bypass and Print Requests 0

Accreditation Application Ticket System Procedure 0

Deleting Blank Records 0

Webinars 0