Welcome to NCCER Support

Getting Started 12

• Register - I know my Card Number
• Register - I don't have a Card Number
• Log In With Card Number
• Login - Forgot Card Number
• I Got An Error When Trying to Create My Account

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Transcripts and Credentials 4

• View my Credentials
• Order My Credentials
• View or Print my Official Transcript
• Credential Printing Options

Roles in the Registry System 3

• Request Company Association
• Approve User Role Requests (Accredited Training Sponsor)
• Approve User Role Requests (Accredited Assessment Center)

Performance Verification Processing 4

• Approve a Performance Verification Form
• Approve Payment for Performance Verifications
• Download a Performance Verification Packet
• Submit a Performance Verification Form

Curriculum Certifications (Form 101) 5

• Certify a Craft Instructor, Performance Evaluator, or Curriculum Proctor for an Accredited Training Sponsor (ATS)
• Approve an ICTP Instructor Certification Form
• Download an Instructor Exam Packet
• Add Curriculum titles to your Organization
• How To Certify for the Pipeline Covered Tasks

Training Module Submissions (Form 200) 6

• Submit Registration of Training Modules
• Create a Student Class Template
• Approve Registration of Training Modules
• Create a new user in the system
• Find a Submission ID

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Assessment Certifications (Form 101A) 3

• Create an Assessment Proctor or Assessment Coordinator Certification Form
• Approve an ACTP Assessment Certification Form
• Certify a Performance Evaluator for an Accredited Assessment Center

Crane, Rigger and Signal Person Certification Programs 6

• Submission of Mobile Crane Operator Practical Exam Application
• Submission of Rigger Practical Exam Application
• Submission of Signal Person Practical Exam Application
• Submission of Tower Crane Practical Exam Application
• Approval of Practical Exam Application and Candidate Photo Upload

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Accredited Organization and Personnel Changes 10

• Change of Sponsor Representative
• Change of Primary Administrator
• Adding or Changing a Secondary Representative
• Adding or Changing a Secondary Administrator
• How to Clean up Associated Organizations List

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Registration of Training and Assessment Locations 6

• Registration of a Training Unit
• Registration of an Assessment Site
• Registration of an ATEF
• Registration of an ATU
• How to Approve TU/ATU/ATEF Registrations

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Accreditation 34

• Accreditation Process Overview
• How to Apply as an Accredited Training Sponsor
• Accreditation Costs
• How to Apply as an Accredited Assessment Center
• Accreditation for Public Schools

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Audit 10

• Preparing for an Audit
• Eligibility for an Audit
• Audit Scheduling
• Audit Process: Locations /Equipment/Documentation Reviewed
• Individuals that must be present during an audit

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Certified Instructors 1

• Order Materials to train a craft instructor

Safety Instructor 1

• Safety Instructor

Customer Service 6

• About NCCER
• Find an Accredited Training Sponsor (ATS) or Accredited Assessment Center (AAC)
• Instructor Resource Center (IRC)
• Online Classes
• Order Textbooks

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Policy and Procedures 2

• Recordkeeping
• Refund Policy

Pipeline OQ 0

Registry 6

• NCCER's Registry System
• Credentials
• Wallet Card
• Benefits of the Registry System for Contractors
• Registry Benefit for students

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Training Registration 18

• Register to Attend Class
• Class Registration Fees
• Register and Pay for Master Trainer Class
• Qualifications to attend the Master Trainer class
• Register and Pay for Administrator Class

See all 18 articles

Certification Training Program Materials 1

• How to Order Instructor/Assessment Training Certification Materials

Assessment development 3

• Subject Matter Experts
• Cut Score
• Training Recommended

Crafts 3

• Available Crafts
• Online Crafts
• Spanish Curriculum Titles (Domestic Market)

Curriculum 13

• Benefits of NCCER Curriculum
• Assessment Study Guides and Practice Tests
• NCCER Curriculum Development
• NCCER Curriculum Updates and Expirations
• Policy on Curriculum Expirations

See all 13 articles

Online catalog 3

• Regional Pearson Representatives
• NCCER Curriculum Catalog
• Online Book Ordering via Pearson's OASIS website

Procedures 1

• Exams versus Assessments

Procedures 3

• Fulfilling the Role of Primary Administrator
• How do I change the Primary Administrator for my organization?
• How do I change the Sponsor Representative for my organization?

Assessments 13

• Add Users in Arkiv
• Arkiv Access
• Changing a User Password in Arkiv
• Place an Order in Arkiv
• Pre-Assigning an Assessment to an Individual Student or Candidate

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Training 1

• Performance Profile Sheets

Mobile Crane Operator Certification 0

Rigging/Signal Person Certification Program 0

About 5

• Welcome to the NCCER Testing System
• Tests Available in the NCCER Testing System
• Instructor of Record List
• NCCER Testing System submissions to Registry
• Differences between AAC and ATS Online Testing

General 3

• Moving Test-Takers between Groups
• Perkins V Funding for NCCER Sponsor/Instructor Training
• Perkins V Funding for NCCER Training and Testing

Getting Started - Craft Users 8

• Getting Started Quick Reference
• Helpdesk Resources Quick Reference
• Testing System Manager Quick Reference
• Basic Permission Quick Reference
• Manage Tests Permission Quick Reference

See all 8 articles

Getting Started - Pipeline Users 14

• Getting Started Quick Reference
• Helpdesk Quick Reference
• Purchase Covered Task Pipeline Curriculum Quick Reference
• Testing System Manager Quick Reference
• Basic Permission Quick Reference

See all 14 articles

How To Guides 52

• NCCER Testing System USER MANUAL
• How To Log In to the NCCER Testing System
• Change Testing Location
• Assign/Manage User Permissions
• Order Bulk Test Packages - Shop Website

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Instructor or Performance Evaluator 2

• Instructor of Record is not required for Written module tests
• Instructor Certification Maintenance

Performance Profiles 2

• Obtain Performance Profile Sheets (prior to evaluation)
• Performance Evaluator Required for Performance Profile Submission

Proctor 4

• Proctor Process in the NCCER Testing System
• Requirements for Proctor Role
• Proctor Reference Guide
• NCCER Test Progress Flow

Test Taker 0

Testing Accommodations 0

Transition 0

Video Resources 2

• NCCER Pipeline Program: How To Purchase Covered Task Modules
• NCCER Testing System Training Webinar

Accounting 9

• Contact the Finance Department
• Obtain a Copy of an Invoice
• Electronic Delivery of Invoices
• W-9
• Employer Identification Number

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Organizations that want to utilize NCCER 1

• Offer NCCER training or assessments at my organization

Marketing 9

• About NCCER
• NCCER Curriculum Benefits
• What does the acronym NCCER stand for?
• The Cornerstone Magazine
• Recent News and Press Releases

See all 9 articles

Build Your Future 11

• Construction Career Path
• Craft Labor Map
• Find Training
• Select a Craft Profession
• Help me Find a Job

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Information 2

• Contractors Workforce Development Assessment
• How does the Contractors Workforce Development Assessment (CWDA) system work?

Types of Assessments 0

National Training Service Agreement (NTSA) 0

IRC Issues 0

Pipeline OQ old submissions 0

Definitions 2

• What is a Sponsor Representative?
• What is a Primary Administrator?