Returned Mail and receiving credentials at the correct address
Scott Fisher
started a topic
9 months ago
Training Sponsors and Primary
Administrators,
The Registry Department is
experiencing an unusual amount of returned mail. We believe there may be
some confusion regarding the Address Information Sections in our system
and we are hoping to fix the issue by providing the information below.
Each organization in our
system has three address sections:
1.Business
Physical Address: The address
where the business/company/organization is physically located.
2.Business
Mailing Address: The address
where the US Postal Service delivers mail to your business/company/organization.
a.This could be the
same as your physical address, a PO Box, or a separate address where you have a
mail receptacle.
3.Credential
Shipping Address: The address that will automatically be printed on the
mailing label for your organization’s credentials.
a.Since the
majority of our credentials are sent by USPS, this should be sent to your
business mailing address.
b.If your
organization has a P.O. Box, you MUST enter that information in this
section. If the package is too large
we will ship UPS using the business physical address.
Please note: The addresses
above may not be a home address.
To find this information:
·Locate the
‘Associated Organizations’ tab (TUs/ATUs/ATEFs, AASs)
·Click the radio
buttons at the bottom of the organization profile ‘General’ tab
·Choose whether to
send credentials directly to your
location (ATS/AAC main address) or directly to the training or assessment facility
(TU/ATU/ATEF/AAS).
Please
note: credentials are sent to the Representative listed in this section.
Please take a few moments to
check the address information for your organization, as well as those listed
under the ‘Associated Organizations’ tab; or, have your representatives check
the address information for the training facilities under the ‘My Organization’
tab. We want to ensure that you are receiving your credentials in a
timely manner.
Scott Fisher
Training Sponsors and Primary Administrators,
The Registry Department is experiencing an unusual amount of returned mail. We believe there may be some confusion regarding the Address Information Sections in our system and we are hoping to fix the issue by providing the information below.
Each organization in our system has three address sections:
1. Business Physical Address: The address where the business/company/organization is physically located.
2. Business Mailing Address: The address where the US Postal Service delivers mail to your business/company/organization.
a. This could be the same as your physical address, a PO Box, or a separate address where you have a mail receptacle.
3. Credential Shipping Address: The address that will automatically be printed on the mailing label for your organization’s credentials.
a. Since the majority of our credentials are sent by USPS, this should be sent to your business mailing address.
b. If your organization has a P.O. Box, you MUST enter that information in this section. If the package is too large we will ship UPS using the business physical address.
Please note: The addresses above may not be a home address.
To find this information:
· Locate the ‘Associated Organizations’ tab (TUs/ATUs/ATEFs, AASs)
· Click the radio buttons at the bottom of the organization profile ‘General’ tab
· Choose whether to send credentials directly to your location (ATS/AAC main address) or directly to the training or assessment facility (TU/ATU/ATEF/AAS).
Please note: credentials are sent to the Representative listed in this section.
Please take a few moments to check the address information for your organization, as well as those listed under the ‘Associated Organizations’ tab; or, have your representatives check the address information for the training facilities under the ‘My Organization’ tab. We want to ensure that you are receiving your credentials in a timely manner.
Thank you!